Field Services
Scope and Support:
- Planning and Design: Plan and design outside plant infrastructure, including underground and aerial cabling, conduit systems, and utility poles.
- Project Management: Oversee the entire lifecycle of field operations projects, from planning and design to construction and deployment, ensuring adherence to timelines and budget constraints.
- Construction and Installation: Manage the construction and installation of outside plant components, including fiber optic and copper cables, splice closures, terminal equipment, and access control systems.
- In Home Installation and Repair: Provide on-site repair and installation services to address equipment malfunctions and ensure minimal disruption to operations.
- Quality Assurance: Ensure all field operations included in ISP and OSP activities meet quality standards and exceed customer expectations.
- Compliance and Safety: Ensure all field operations activities comply with local regulations, safety standards, and industry best practices.
- Documentation and Mapping: Maintain accurate records and mapping of outside plant infrastructure to facilitate future maintenance and upgrades.
- Customer Training and Support: Provide on-site training to customers on the operation and maintenance of installed systems and equipment.
- Technical Support: Offer ongoing technical support and troubleshooting assistance to address any issues that may arise post-installation.
As a leading telecommunications company that offers best-in-service field technicians across Western Canada, we partner with the industry’s biggest names to offer a full range of Residential, Commercial and Outside Plant Services.
Residential
While maintaining the integrity of our clients Telecom infrastructure, from the distribution connection to the customer’s device, we excel in all aspects with outstanding customer service and technical knowledge and ensure the highest of customer satisfaction from start to finish. We provide professional demonstrations and outline the features and benefits of the solution to the customer with clarity. We are a safety-first organization and take steps to ensure our employees and customers remain safe during the entire process.
Commercial
Businesses have come to rely on TechConnect to install their communications services and equipment efficiently and professionally. We build the solutions the customers need with quality workmanship and reliability of the services as a key factor to our shared success. Businesses can expect to us to deliver all their Surveillance, Security, Business Phone and Internet needs.
Outside Plant Services
- Fiber Optic Installation and Splicing
- Copper Cable Installation and Maintenance
- Conduit and Duct Systems
- Infrastructure Management
Discover How We Can Help
Transform your business with our comprehensive technical services. Contact us today to discuss how we can elevate your technology strategy and drive your business forward